
Dr. Amara Osei
Chief Delivery Officer, Meridian GBS Solutions

Discover verified GBS, shared-services, and BPO providers, benchmark Global Capability Centers, and connect with the enterprises sourcing them.
Most upvoted
The GBS providers our community is championing right now.
End-to-end finance & accounting shared services
Building and scaling GCCs for Fortune 500 enterprises
Omnichannel customer experience at global scale
Consolidated IT service desk and infrastructure operations
Location strategy and setup advisory for new capability centers
What's on
Upcoming summits, meetups, and gatherings for the GBS and GCC community.
event
event
eventAccelerate
Accelerators, fellowships, and mentorship for GBS and GCC operators.
programA 12-week program helping enterprises stand up and scale their first Global Capability Center — weekly workshops, a hands-on delivery mentor, and a capstone review in front of GBS operators.
programWeekly 1:1 sessions with operators who have built and scaled shared-services organizations. Bring a specific challenge — location strategy, governance, hiring — and leave with concrete next steps.
programA 10-week fellowship pairing shared-services leaders with enterprise design partners and real pilot budgets — structured milestones, procurement support, and a path to a paid deployment.
programFour focused weeks to a repeatable service-delivery transformation plan — sharpen the operating model, set governance, and build a measurable roadmap with weekly operator reviews.
Voices
The people shaping the future of global business services.
Capital
The funds and investors backing the GBS ecosystem.
On stage
The voices from our events, summits, and programs.
In conversation
Featured interviews with the operators building global business services.
InterviewAmara explains why standardized delivery governance moved from nice-to-have to table stakes for enterprise shared services.
Dr. Amara Osei · Chief Delivery Officer, Meridian GBS Solutions
InterviewWhy verification and community ranking beat pay-to-win in a GBS marketplace.
Sofia Marchetti · Partner, Northbridge Advisory
Backed by
The organizations supporting the GCGBS community.

Head of Global Capability Centers, Larkspur Global Capability
Speaker and author on practical GCC operating models.

Partner, Northbridge Advisory
Previously led two enterprise service-delivery organizations.

Co-founder & COO, Ferrow Shared Services
Writes on cost-efficient service delivery at scale.

Managing Partner, Lattice Capital
Former operator; two exits in business-process outsourcing.

General Partner, Foundry Services Fund
Writes on go-to-market for enterprise services companies.

Founder & GP, Northstar Ventures
Hands-on from first hire through Series A.

Principal Delivery Lead, Atlas Cloud Systems
Speaks on production-grade service-delivery infrastructure.

VP Governance, Vantage BPO Group
Workshop lead on service-delivery risk and controls.

Founder, Cormorant Procurement Partners
Talks on procurement automation and vendor governance.