Dr. Amara Osei
Chief Delivery Officer, Meridian GBS Solutions
Former Big Four transformation partner; built delivery centers on four continents.
GCGBS — The Global Business Services Directory
Slide 1 of 3: The Global Engine for Shared Services
The Global Engine for Shared Services
Connect GBS leaders, enterprise buyers, and technology partners worldwide.
Most upvoted
Community favorites
The GBS providers our community is championing right now.
- Featured
End-to-end finance & accounting shared services
- Finance & Accounting Services
- HR Shared Services
- SAP
Verified - Featured
Building and scaling GCCs for Fortune 500 enterprises
- Global Capability Centers (GCC)
- Analytics & Insights Centers
- ServiceNow
Verified - Featured
Omnichannel customer experience at global scale
- Customer Experience & BPO
- IT Shared Services
- Genesys
Verified Consolidated IT service desk and infrastructure operations
- IT Shared Services
- ServiceNow
- SAP
Verified- Verified
Location strategy and setup advisory for new capability centers
- Global Capability Centers (GCC)
- SAP
Verified
What's on
Events
Upcoming summits, meetups, and gatherings for the GBS and GCC community.
No events or programs yet
Upcoming events and accelerator programs for GBS and GCC operators will be listed here.
Explore companiesAccelerate
Programs
Accelerators, fellowships, and mentorship for GBS and GCC operators.
programWeekly 1:1 sessions with operators who have built and scaled shared-services organizations. Bring a specific challenge — location strategy, governance, hiring — and leave with concrete next steps.
- program
Four focused weeks to a repeatable service-delivery transformation plan — sharpen the operating model, set governance, and build a measurable roadmap with weekly operator reviews.
programA 10-week fellowship pairing shared-services leaders with enterprise design partners and real pilot budgets — structured milestones, procurement support, and a path to a paid deployment.
programGCGBS Global Capability Center Accelerator
Oct 6, 2026
Happening nowJoin in to participate
Voices
Visionaries
The people shaping the future of global business services.
Sofia Marchetti
Partner, Northbridge Advisory
Previously led two enterprise service-delivery organizations.
Liang Chen
Head of Global Capability Centers, Larkspur Global Capability
Speaker and author on practical GCC operating models.
Raj Mehta
Co-founder & COO, Ferrow Shared Services
Writes on cost-efficient service delivery at scale.
Capital
Investors
The funds and investors backing the GBS ecosystem.
David Okafor
Managing Partner, Lattice Capital
Former operator; two exits in business-process outsourcing.
Mei Tan
General Partner, Foundry Services Fund
Writes on go-to-market for enterprise services companies.
James Whitfield
Founder & GP, Northstar Ventures
Hands-on from first hire through Series A.
Elena Rossi
Partner, Aurora Growth Partners
Backed 30+ shared-services and BPO companies across delivery and enabling tech.
On stage
Speakers
The voices from our events, summits, and programs.
Aisha Khan
VP Governance, Vantage BPO Group
Workshop lead on service-delivery risk and controls.
Carlos Mendes
Principal Delivery Lead, Atlas Cloud Systems
Speaks on production-grade service-delivery infrastructure.
Nina Petrova
Head of Analytics, Insight Analytics Hub
Frequent keynote speaker on applied shared-services analytics.
Tom Becker
Founder, Cormorant Procurement Partners
Talks on procurement automation and vendor governance.
In conversation
Insights
Featured interviews with the operators building global business services.
InterviewBuilding trust into a GBS provider directory
Why verification and community ranking beat pay-to-win in a GBS marketplace.
Sofia Marchetti · Partner, Northbridge Advisory
- Interview
Why service-delivery governance is the new must-have for shared-services leaders
Amara explains why standardized delivery governance moved from nice-to-have to table stakes for enterprise shared services.
Dr. Amara Osei · Chief Delivery Officer, Meridian GBS Solutions
Backed by
Supporting partners
The organizations supporting the GCGBS community.
